MarkoMetrics ("we", "our", or "us") is committed to protecting the privacy and personal data of individuals who visit our website or engage with our services. This Privacy Policy explains how we collect, use, store, process, disclose, and safeguard information in accordance with applicable data protection laws and international privacy standards, including the General Data Protection Regulation (GDPR).

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

MarkoMetrics collects personal information only when it is voluntarily provided or when necessary to deliver our services. This may include identifying and contact details such as name, email address, phone number, company name, job title, and other information submitted through website forms, emails, or direct communication.

In the course of providing SEO and digital marketing services, we may also process business-related data, including website information, analytics data, search performance metrics, and other campaign-related information. Any access credentials to client platforms or tools are collected only with explicit authorization and are used solely for service delivery within the agreed scope.

We may also automatically collect limited technical information when users interact with our website, such as IP address, browser type, device information, and usage data. This information is used to maintain website security, analyze performance, and improve functionality.

Legal Basis for Processing

Where required under GDPR or similar regulations, MarkoMetrics processes personal data based on one or more lawful grounds, including user consent, the necessity to perform a contract or provide requested services, compliance with legal obligations, and legitimate business interests that do not override individual rights and freedoms.

How We Use Information

The information collected is used to respond to inquiries, communicate with clients, deliver SEO and digital marketing services, analyze performance, optimize strategies, improve our website and offerings, and comply with legal or contractual obligations. MarkoMetrics does not sell, rent, or trade personal data to third parties.

Data Sharing and Disclosure

Information may be shared with trusted third-party platforms, tools, or service providers only to the extent required to deliver agreed-upon services. Such third parties are contractually obligated to maintain confidentiality and implement appropriate data protection measures. Information may also be disclosed if required by law, regulation, or valid legal process.

Data Security

MarkoMetrics implements reasonable administrative, technical, and organizational safeguards designed to protect personal and business information from unauthorized access, alteration, disclosure, or destruction. While we take data protection seriously, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Data Retention

Personal and business information is retained only for as long as necessary to fulfill the purposes for which it was collected, including service delivery, legal compliance, accounting, or contractual obligations. Upon termination of services, client data is deleted or returned in accordance with the terms agreed upon during onboarding and service closure, unless retention is required by applicable law.

Cookies and Tracking Technologies

MarkoMetrics uses cookies and similar tracking technologies to ensure proper website functionality, analyze website traffic, and improve user experience. Cookies are small text files stored on a user's device that help us understand how visitors interact with our website.

We may use essential cookies required for core website operations, as well as analytics and performance cookies to evaluate site usage and performance trends. Cookies are not used to collect sensitive personal information. Users may manage or disable cookies through their browser settings; however, certain features of the website may not function as intended as a result. Where required by law, cookie consent mechanisms may be provided.

International Data Transfers

As an international service provider, MarkoMetrics may process or store data in countries outside the user's jurisdiction. Where such transfers occur, appropriate safeguards are implemented to ensure that personal data is protected in accordance with applicable data protection laws.

Alignment With SEO Services, Onboarding, and Contracts

All data collected and processed by MarkoMetrics is handled in alignment with the scope, responsibilities, and limitations outlined in our client onboarding documents, service agreements, and pricing proposals.

For SEO engagements, MarkoMetrics acts solely as a service provider and processes website data, analytics data, and search performance information exclusively for the purpose of delivering agreed-upon SEO services. Ownership of all client data remains with the client. Access to client systems, platforms, or tools is provided voluntarily and used strictly within the confirmed scope of work.

Data handling, retention, and deletion practices follow the processes agreed upon during onboarding and service closure.

Your Rights

Subject to applicable laws, individuals may have the right to request access to their personal data, request corrections or updates, request deletion or restriction of processing, and withdraw consent where processing is based on consent. Requests may be made by contacting us using the details provided below.

HIPAA Disclaimer

MarkoMetrics does not knowingly collect, store, or process Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA). Our services are not intended for the handling of sensitive health-related data, and clients are advised not to share PHI through our platforms, systems, or communications.

Changes to This Privacy Policy

MarkoMetrics may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or services. Any updates will be posted on this page with a revised effective date. Continued use of the website or services constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

MarkoMetrics

Email: support@markometrics.com